Web Marketing RSS Marketing Buzz Marketing

The major search engines - Google, in particular - seem to love blogs, which are the personal or professional diaries that number in the millions online. Search engines favor blogs because …

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Blogs can be an immensely powerful marketing tool in the right hands, establishing the blogger as a widely-read, oft-quoted, trusted authority in their field of interest. Blogs can also wreck havoc on reputations (just ask Kryptonite) and careers (remember Dan Rather and “Rathergate”?). Welcome to the new, conversational Internet. It’s time to join the “blogosphere” - hopefully before your competitors do!”

• Successful applications of blog and webfeed (RSS) technology
• How blogs and RSS can and should fit into your marketing plan
• Best practices to emulate, pitfalls to avoid
• Case Studies and Examples: Lessons Learned

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In real estate, it’s “location, location, location”. In web marketing, it’s “content, content, content”. Your web content is the single most important factor for your website’s success

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Technology continues to revolutionize the sales and marketing efforts of firms worldwide. Businesses must either adapt or put themselves at risk. Companies and customers communicate and interact with each other in substantially different ways than 10 or even 5 years ago. Direct and interactive marketing are converging, financial metrics are increasingly mainstream, and customers expect channel “silos” to be broken down. Learn how to benefit from the new tools and thinking in managing customer relations to increase sales, improve strategies, and reach online and offline markets.

Search engine marketing

• Make your site “search engine friendly”
• Explore “Pay-per-click” search advertising
• Analyze benchmarking, competitive intelligence and ROI
• Identify trends in contextual, behavioral and local advertising

Create a buzz - viral marketing

• Explore blogs, RSS feeds, forums, wikis and more
• Harness “word of mouse” to enhance your brand
• Discover the “sneezers” who will spread your viral message

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I’m guest blogging over at Problogger.net, and my recent post Are you letting Feedburner hold you hostage? generated some interesting discussion, including several comments from Feedburner itself. In fact, Eric Lunt from Feedburner formulated a thoughtful response within his own blog.

To summarize my points: Don’t publish to the world an RSS feed URL that you don’t own. I see it as no different from handing out thousands of business cards with an @earthlink.net address proudly printed on it — rather than one @ your own domain name. Cuz then, you’re married to Earthlink (or in the case of your RSS feed… Feedburner). If you switched services, your existing subscribers would all need to update their feed URLs in their news readers. And what’s the likelihood of that happening! I suggest, instead, one of the following two options:

• Use a URL from your own domain then having your webserver redirect everyone to whatever your feeds.feedburner.com/[your-feed-here] URL. I found that some newsreaders (like NetNewsWire) choke on a “301″ permanent redirect, so for the time being you should stick with the standard “302″ (temporary) redirect, even though a 301 would be ideal from a SEO standpoint.
• Alternatively, you could set up a DNS entry of feeds.yourdomainname.com (or whatever it is) to be an alias (a “CNAME”) to feeds.feedburner.com. Then, if you switch from Feedburner, you’d update the CNAME to point to the hostname of the new service. Note that the rest of the URL has to match exactly. I’ve set up my feed to work at http://feeds.stephanspencer.com/scatterings. (Note that this only works if you’re paying Feedburner Pro subscriber.)

This then got me thinking about moving to, rather than away from, Feedburner. Feedburner is a great service — particularly their Pro version. It has a lot to offer in the way of tracking subscribers, clickthroughs, and so forth. If you already have people subscribing to your RSS feed and you want to start using Feedburner, then you’ll need a way to drive those pre-existing subscribers to your Feedburner version of your feed. The way I’d suggest you do this is through a 302 redirect from your old feed URL to your new Feedburner feed URL, ideally with your domain name in the URL (using the above-mentioned CNAME approach).

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I find it a bit unbelievable that the major search engines — Google, Yahoo!, MSN Search, and Ask Jeeves — still don’t offer RSS feed searching combined with RSS search results feeds as part of their Web search. Specialized RSS feed search engines like Feedster, PubSub and Technorati have risen to the occasion, filling the void left by the major engines’ inaction. Bloglines, the AskJeeves-owned company, has announced a blog/RSS search engine service that’ll compete with Feedster, PubSub, and Technorati, but still that’s a far cry from embedding RSS search right into the Web search box.

Here’s how each of the majors handles RSS feeds:

Google:

• has URLs of valid RSS feeds in its index (due to links that point to those feeds)
• doesn’t recognize the XML file format of RSS feeds (as you can read on the excerpted screenshots above)
• only rarely indexes the feed (I base that not just on the fact that nearly all RSS feeds are shown in Google results with no title or snippet as in the first screenshot above, but also because, out of 64,000 RSS feed files hosted by feeds.feedburner.com, only 19 are shown to contain the word cheese, the last 2 of which show up in the results only because cheese appears in links pointing to the feed; yet the same search on Yahoo! shows over 400. So clearly a lot of files that should have matched are missing from the Google search results.)
• only rarely caches the XML (see example) with most caches being blank (like this)
• associates words in links pointing to the page (as demonstrated with this search)
• doesn’t allow refining of your query with the operators ?Į filetype:rss, filetype:xml, or filetype:rdf

Yahoo:

• has URLs of valid RSS feeds in its index
• indexes the feed (Evidenced by above screenshot, which was a match for a search on text contained within the feed. Also, ResearchBuzz found this to be the case too.)
• caches the XML (see example)
• doesn’t display the “Add to My Yahoo!” link for RSS feed listings (this is a disappointing omission, as Yahoo! displays this link on listings for HTML pages that have an associated RSS feed but not for the listing of the RSS feed itself)
• associates words in links pointing to the page
• doesn’t allow refining of your query with the operators ?Į filetype:rss, filetype:xml, or filetype:rdf

MSN Search:

• doesn’t have URLs of valid RSS feeds in its index (Evidence of this: not a single feed out of 64,000 feeds at feeds.feedburner.com is displayed, even though there are links that point to those feeds. Note that the couple feeds that are displayed are not valid feeds but error pages outputted in HTML.)
• doesn?Ĵt recognize the XML file format of RSS feeds (file type is displayed in the search listing after Cached link when it’s a recognized non-HTML file type)
• doesn’t index the feed
• doesn’t cache the XML
• doesn’t allow refining of your query with the operators ?Į filetype:rss, filetype:xml, or filetype:rdf

Teoma (Ask Jeeves):

• has URLs of valid RSS feeds in its index
• indexes the feed
• (View Cached feature not supported by Teoma)
• associates words in links pointing to the page
• (filetype: operator not supported by Teoma)

As you can see from my little comparison, MSN Search is the farthest behind when it comes to RSS feed indexing. Hopefully Scoble will read this and tell the MSN Search team to get on the ball.

Even though the major engines have been slow to make RSS an integral part of their indices, I predict that the engines will, within the next year or so, wake from their slumber and overtake and even acquire their specialized RSS feed search engine competitors.

What that will mean for web marketers is that search engine optimizing RSS feeds will become a science unto itself (currently it’s limited mainly to optimizing the item titles for purposes of link text on syndicating sites) and that the feeds that are not optimized will get drowned out by those that are.

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Experts reveal their top most effective blogging tactics and talk about what business bloggers must do to be an accepted member of the blogosphere.

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This week at the annual ACCM conference in Orlando, FL, attendees gained a marketers share of Web insight at the Annual Catalog Conference’s power forum and brunch. Moderated by Sherry Chiger, editorial director, Multichannel Merchant, panelists Stephan Spencer, founder and president of Netconcepts, Ken Burke, president/CEO of Market Live, and Amy Africa, president of Creative Results shared their wealth of search engine expertise.

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Multichannel Merchant editorial director, Sherry Chiger will moderate. Learn about the latest news, trends, and opportunities in multichannel marketing from a panel of leading-edge experts, and take away tips for improving sales and profits.

Sherry Chiger, Editorial Director, Multichannel Merchant Magazine
Amy Africa, President, Creative Results
Ken Burke, CEO, MarketLive Inc.
Founder & President: Stephan Spencer, Netconcepts

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How do you make a solid business case for blogging for marketing? What about managing upper management’s expectations on the outcome? Should you hire a professional blogger to write your company blog?

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